E93
Extending Customer Service Beyond School Building Doors with Karen Heath
From Mastering Social Media for Schools · Hosted by Andrea Gribble
Episode summary
In this episode of Mastering Social Media for Schools: Let’s get strategic with your social media approach! In today’s interview, Karen Heath shares proven tactics to help your school celebrate the great stories happening in your school district. IN THIS EPISODE, KAREN DISCUSSES: A simple method used to preplan post content twice per yearHow customer service training for your social media team can shape the interactions your school has with its followersWhy employee appreciation is so important for her agency and for…
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Original publisher description
Let’s get strategic with your social media approach! In today’s interview, Karen Heath shares proven tactics to help your school celebrate the great stories happening in your school district. IN THIS EPISODE, KAREN DISCUSSES: A simple method used to preplan post content twice per yearHow customer service training for your social media team can shape the interactions your school has with its followersWhy employee appreciation is so important for her agency and for schools everywhereA special story that highlights the value of the programs provided for students SPECIAL GUEST Karen Heath Supervisor of Communications Berrien RESA, Michigan Follow Karen on Twitter: @karen_heath Email: karen.heath@berrienresa.org School Website: https://www.berrienresa.org Facebook: https://www.facebook.com/berrienresa Twitter: https://twitter.com/berrienresa Instagram: https://www.instagram.com/berrienresa/ USEFUL INFORMATION Karen’s bus story - click herePodcast 100 Submission Notes MORE RESOURCES Free Video Training: Learn the simple secrets behind social media for K12 schools! Sign up for our free e-newsletter - click here www.SocialSchool4EDU.com