E307
Boosting School Customer Service with Creative Strategies and AI with Jeannette Hartwig
From Mastering Social Media for Schools · Hosted by Andrea Gribble
Episode summary
In this episode of Mastering Social Media for Schools: Jeannette Hartwig is a one-person comms team - but that didn’t stop her from leading a customer service refresh across her district. You’ll love the simple, eye-opening tactic she used to uncover real customer service gaps. She created a go-to resource for staff that’s still making a difference - find out what’s in it!
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Original publisher description
Jeannette Hartwig is a one-person comms team - but that didn’t stop her from leading a customer service refresh across her district. You’ll love the simple, eye-opening tactic she used to uncover real customer service gaps. She created a go-to resource for staff that’s still making a difference - find out what’s in it! Plus, Jeannette’s using a few clever AI tools to better serve families... and they’re not as complicated as you might think. SPECIAL GUEST Jeannette Hartwig Public Information Office & Webmaster North Plainfield School District, New Jersey Email: jeannette_hartwig@nplainfield.org LinkedIn: https://www.linkedin.com/in/jeannette-hartwig/ Website: https://www.nplainfield.org Facebook: https://www.facebook.com/northplainfieldschools/ Instagram: https://www.instagram.com/northplainfieldschools/ USEFUL INFORMATION Jeannette’s customer service presentation & tip sheetLive AI translation, captions, transcripts & more with Wordly.aiOrder your copy of my book Social Media for Schools: Proven Storytelling Strategies & Ideas to Celebrate Your Students & Staff - While Keeping Your Sanity now!Interested in our membership program? Learn more here: https://socialschool4edu.com/ MORE RESOURCES Free Video Training: Learn the simple secrets behind social media for K12 schools! Sign up for our free e-newsletter - click here www.SocialSchool4EDU.com