E31
Episode 31: Brian's Summer Soapbox: Working with your IT Department
From Let's Talk EdTech · Hosted by Elkhart Instructional Coaches
Episode summary
In this episode of Let's Talk EdTech: Have you ever felt frustrated with another department, in particular, your IT department? That relationship can cause friction, especially if you're in edtech and running into roadblocks. Today, Brian shares some ideas on how to work better with your IT department.
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Original publisher description
Have you ever felt frustrated with another department, in particular, your IT department? That relationship can cause friction, especially if you're in edtech and running into roadblocks. Today, Brian shares some ideas on how to work better with your IT department. Timestamps 0:00 Intro 2:13 Tip 1: Get to know your technicians 3:25 Tip 2: Ask follow up questions Use non-confrontational language: "Please help me understand...", "Can you explain why...?" 4:28 Tip 3: Be as specific and detailed as possible when asking for help Never send "No subject" emails! Explain what you've tried Inc…