E258
Infinite Campus Fallout: What the Ticket Leak Really Exposed
From K12 Tech Talk · Hosted by Josh, Chris & Mark
Episode summary
In this episode of K12 Tech Talk: Josh, Chris, and Mark debrief last week’s Infinite Campus interview, explaining new findings about the leaked support data - what was in the release, how directory-level information and PII were involved, and what districts can do to check and respond. They discuss vendor ticket practices, district ticket practices, minimizing data in support requests, and how districts should approach vendor privacy agreements going forward.
Guests
Original publisher description
Josh, Chris, and Mark debrief last week’s Infinite Campus interview, explaining new findings about the leaked support data - what was in the release, how directory-level information and PII were involved, and what districts can do to check and respond. They discuss vendor ticket practices, district ticket practices, minimizing data in support requests, and how districts should approach vendor privacy agreements going forward. The episode also covers recent news - the Navigate360 tip‑line…