E257

Infinite Campus CEO talks Salesforce Breach

From K12 Tech Talk · Hosted by Josh, Chris & Mark

2026-03-26·52m

Episode summary

In this episode of K12 Tech Talk: On this episode of the K12 Tech Talk podcast, Josh, Chris, and Mark interview Charlie Kratsch, CEO of Infinite Campus, about a confirmed cyber incident involving the company’s Salesforce instance. Charlie explains how attackers used a fast, professional vishing campaign and an imposter login domain to harvest credentials and bypass MFA, and then ran targeted reports through Salesforce.

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Original publisher description

On this episode of the K12 Tech Talk podcast, Josh, Chris, and Mark interview Charlie Kratsch, CEO of Infinite Campus, about a confirmed cyber incident involving the company’s Salesforce instance. Charlie explains how attackers used a fast, professional vishing campaign and an imposter login domain to harvest credentials and bypass MFA, and then ran targeted reports through Salesforce. The data accessed was limited to support and customer‑directory information from the ticketing system, not the…