Service Matters: Lead With Excellence
From Accelerate Your Performance · Hosted by Dr. Janet Pilcher
Episode summary
In this episode of Accelerate Your Performance: According to Dr. Reggie Todd, the guest in this episode, “Service excellence is critical because it directly shapes the experiences people have with an organization. ” The truth is that service matters, and service excellence is an all day, every day, all-in proposition.
Listen elsewhere
Original publisher description
According to Dr. Reggie Todd, the guest in this episode, “Service excellence is critical because it directly shapes the experiences people have with an organization.” The truth is that service matters, and service excellence is an all day, every day, all-in proposition. What does it mean to have great customer service? What does service excellence entail? How can you build service excellence pract