E328
Provide Excellent Service
From Accelerate Your Performance · Hosted by Dr. Janet Pilcher
Episode summary
In this episode of Accelerate Your Performance: Service excellence is a cornerstone of thriving organizations. Join Dr. Janet Pilcher as she revisits past episodes with Donna Kirby, Vice President of Experience at the Pensacola Blue Wahoos , to hear how she’s created a culture of service excellence within her team.
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Original publisher description
Service excellence is a cornerstone of thriving organizations. Join Dr. Janet Pilcher as she revisits past episodes with Donna Kirby, Vice President of Experience at the Pensacola Blue Wahoos , to hear how she’s created a culture of service excellence within her team. Hear how Donna transforms customers into loyal fans and learn the three tactics she employs to apply consistent and exceptional ser